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Mac Users can access our media by using Bootcamp to boot into Windows! |
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Frequently Asked Questions
Q. If I've purchase a multiple play video and remaining views, how do I access the video to play it again?
A. Just log in to your store account and click on "My Account". Click on the order you placed for that video. Scroll down till you see the name of the video. You can click on the title to play it again, or right mouse click on it to save to download to your computer (follow the instructions below.)
Q. Can I download and save the DRM protected .WMV or .WMA Windows Media file to my computer for later viewing?
A. Yes, you can. Here's how:
- In Windows Media Player, click on the Video File icon in the lower left hand corner.
- Click File > Save as
- Select the location of the backup copy of your .WMA file. TIP: place it in your Windows Media Player Library so your Windows Media Player can easily find it.
- Make sure you're connected to Internet.
- Click Save Now.
- Next time you want to view the video, open your Windows Media Player and click on Library, or navigate to the location of the .WMA file and double click on it.
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